Terms & Conditions
Placing an order for products
You may order products by selecting and submitting your order through the site in accordance with these terms and conditions.
Any order placed through this site for a product is an offer by you to purchase the particular product for the price notified (including the delivery and other charges and taxes) at the time you place the order. Each order placed for products through the site that we accept, results in a separate binding agreement between you and us for the supply of those products. For each order accepted by us, we will:
supply the products in that order to you in accordance with these terms and conditions; and
provide you with an email confirmation of that order.
We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the site.
You must provide us with current, complete and accurate details when asked to do so by the site.
Payments
We accept Visa, MasterCard and American Express payments.
Inability to process an order
In certain circumstances, we may be unable to process your order. This may happen where the requested product is not available or if there is an error in the price or the product description posted on the site.
If we are unable to process an order placed through the site, then we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.
Stock availability and back orders
If the item is in stock, orders are generally dispatched within 1-2 days from the date of order. If the item is out of stock, orders can take a number of weeks prior to dispatching. You can find the lead time for individual products in their product description. We will contact you to advise to any changes and a new estimated availability date.
Information
Although JF uses its best endeavors to confirm the accuracy of any information, photographs and product 3D renders published on this website, you agree that JF cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to JF by its suppliers. The information, materials and services on this website are provided for general information purposes only. It is current at the time of first publication. It is not legal or other professional advice or intended to be comprehensive. You are responsible for determining the validity, quality and relevance of any information, material or service assessed and to take appropriate independent advice before acting or relying on any of it to ensure that it meets your particular requirements. You should report any error or omission in any information, material or service, via customer feedback.
Neither JF nor any third party will be liable for any errors in content, or for any actions you take in relying on them. Neither you nor any other person may hold JF liable for any delays, inaccuracies, errors or omissions in respect of such content, the transmission or delivery of such content or any loss or damage arising from any of them.
Liability
To the extent permitted by law, all conditions or warranties expressed or implied by law are excluded and the liability of JF (in negligence or otherwise) is limited (at the option of JF) to these Terms and Conditions and those listed in related JF warranties.
Lighting
All lighting must be installed by a qualified electrician. JF accepts absolutely no responsibility for lighting maintenance, installation or any damages caused. JF does not supply any lighting hardware or bulbs unless otherwise stated on the product page.
If you have any queries about our lighting please contact us and we will be happy to help you.
Explore more of what we do
See what we design, view our commercial projects or see our manufacturing services.
Prefer something more direct?
Send us an email at:
mail@jackflanagan.com.au
Give our studio a call on:
0457 487 291
Our opening hours are:
Monday - Friday 8am - 5pm